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Privacy Policy
We are committed to protecting your privacy when you use our services. The following privacy policy explains how we use information about you and how we protect your privacy.
Why do we need your personal information?
When you fill in a form, register online, contact us, apply for a service or interact with us in any way, we will collect the following types of information depending on the service that you want to access:
- Information about you. This could include your name, address, date of birth.
We only collect and use personal information if we need it to deliver a service or meet a requirement in order to:
- deliver services and support to you
- manage those services we provide to you
- to help with research and planning of new services
How the law allows us to use your personal information
There are a number of legal reasons why we are allowed to collect and use your personal information. The reason why we are allowed to use the information is different for different service you access or interact with.
- You, or your legal representative, have given consent for us to use your personal information.
What you can do with your information
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
How do we protect your information?
We strive to ensure that the records we hold about you (on paper and electronically) are held in a secure way, and we’ll only make them available to those who have a right to see them.